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Shipping:

All shipping estimates above are subject to orders being placed before 15:00pm China Time to allow for the same day dispatch. We will post your item within 2 days after the payment is completed.

Due to the current global pandemic we would recommend placing your order as soon as possible if the item is a gift or especially time sensitive to avoid any unforeseen disruptions to the delivery schedule.

Whilst we make every effort to deliver your order within the above timeframes this is a guide and delivery cannot be guaranteed. We will not accept responsibility for delays caused by our Couriers or any National postal service. If the goods are not delivered within the time we have estimated, please feel free to contact us and we will do everything possible to resolve the issue promptly. We will not be liable for any loss caused to you by late delivery.

Our delivery charges covers the cost of shipping the goods to you. However, this does not include import charges and administration fees to clear the goods when entering your country.

It is the responsibility of the purchaser to understand that charges may apply and pay all subsequent import tax and duty on goods shipped to their respective Country. In the instance that items are returned to QIMEI as a result of a rejected payment, subsequent charges incurred such as Import Duty and processing costs will be deducted from any refund issued.

We do not accept any liability for goods that have been lost after delivery to a PO Box. We reserve the right to cancel orders where the delivery address is a PO Box. Furthermore, we also do not accept any liability for goods that have been lost after they are confirmed as delivered to APO or BFPO locations.

It is the Customer's responsibility to notify us if the goods have not been received within 30 days of the estimated delivery date or time of ordering. If no notification is made within this time period the buyer shall be deemed to have received the goods.

Feed back:

Your feedback is very important to our business's development, we sincerely hope you can take 1 minute to leave

positive feedback for us if you are satisfied with our product and service. If you have any question ,please feel free to contact us first before you leave feedback ,we will reply you in 24 hours and try our best to solve for you! Thank you!

Return:

We can give you a full refund for items returned within 15 days of you receiving them if your items are returned in their original condition. Buyers need pay for the return shipping fee. Once receive the return item, we will refund you immediately. Thank you !